SmartDesk IHS — Hotel & Hospitality Automation ERP

Front office, restaurant & bar POS, housekeeping, events and store management for startup-range hotels to star-rated properties, with Android and web modules.

Overview

One system for front office, F&B and housekeeping

SmartDesk IHS is Compugraphs' hotel automation solution, first built in 2005 to serve everything from startup-range hotels to star-rated properties. It was designed to make day-to-day hospitality operations easier for both staff and management — from live room status to restaurant billing — without needing a technical background to operate.

The fully GUI-based, screen-driven interface keeps front-desk and administrative staff working from the same live picture of the property, while its Android and web modules extend that picture to housekeeping staff, kitchen queues and guests themselves.

SmartDesk IHS is built to scale across a single property or an entire hotel chain, with the same front office, F&B and inventory logic running underneath every location.

smartdesk.compugraphs.org / front-office
Occupancy82%▲ 6%
Check-ins Today14On Track
Open KOTs3Kitchen Queue
Room 214 — Guest checked inSynced
Table 6 — KOT sent to kitchenDone
Housekeeping update via Android appReceived
Departments Covered

Segments SmartDesk IHS Can Manage

One system, running the same guest and inventory logic across every department of the property.

Lodging & Boarding Restaurant Bar House Keeping Travel Desk Guest Service Mini Bar Cafeteria Laundry Party / Event Accounts Store & Inventory
Usability Domains

Built for these hospitality property types

From a single guest house to a multi-property hotel chain, the same SmartDesk IHS core adapts to the property type.

Hotels Restaurants Bars Lodge Guest House Motels Resorts Holiday Homes Cafeteria Food Corner
Feature Set

Everything SmartDesk IHS ships with, organized by what it solves

Three groups covering front office & F&B operations, the technical & admin layer underneath, and the Android/Kiosk-based special features.

On-screen live room status display
Normal & contractual room reservation
Online / web client booking popup
Single & group check-in facility
Long-term guest history storage (with documents)
Quick guest search facility
Guest credit amount limit setup
Room shifting with easy operation
Guest estimation slip generation
Multi-angular guest occupancy registers
SMS to guest at check-in & checkout
SMS on guest birthday & anniversary
Individual room-wise guest ledger generation
Mini bar inventory & billing
Housekeeping management with Android app
On-screen table status display
Multi-POS restaurant & bar management system
Kitchen order queue management (KOT)
Split restaurant bill generation
Code-based & name-based billing system
Internal laundry management & billing
Tour & travel billing desk
Event booking with menu & planner
Purchase order generation, invoice & return
Store & kitchen stock management
Complementary room, restaurant & bar billing
Android-based client complaint & suggestion
Centralized kitchen management KIOSK
Client on-table order management
Android-based KOT & BOT generation
Android-based room status management
Shortcut keys with on-screen menu icons
On-screen room visualization
Multi-angular SMS & email alert
Web-based information kiosk
Multi-stage & multi-level security
On-screen shortcut keys for faster transactions
Auto & manual data backup
Multi-type printer setup for bill printing
User-wise menu & operation-level permission
Day-based transaction records locking
Supplier credit limit fixation
No midnight audit system required
Multi-category bill payment (cash, card, cheque, bank, room)
Admin-restricted discount setup
Transactional SMS & email to admin
Individual form date & amount admin locking
Day-closing mail to admin
How It Works

From reservation to guest checkout

01
Reserve & Check-In

Web booking popups, single or group check-in, and live on-screen room status keep the front desk moving fast.

02
Manage The Guest Stay

Housekeeping, room service, restaurant and bar POS all run through the same system, with KOT/BOT sent via Android.

03
Handle Events & Extras

Mini bar, laundry and banquet or event bookings are planned, ordered and billed without leaving the property.

04
Bill & Check Out

Split billing, multi-category payments, checkout SMS to the guest, and a day-closing mail to the admin — automatically.

icon SmartDesk IHS Estimator icon

Build your hotel ERP setup — see an estimated investment

Select your property size, operational modules, users and deployment requirements to get an indicative SmartDesk IHS implementation estimate.

01
Property Details Tell us about your hotel
02
Hotel Operations Select the modules you need
03
Restaurant & POS Setup Configure your billing outlets
1 outlet
5 users
04
Deployment & Services Choose how SmartDesk IHS will be implemented
SMARTDESK IHS

Estimated Investment

Based on your selected hotel requirements

Estimated First-Year Cost ₹0 Annual subscription
Cost Breakdown
Property Hotel
Rooms 25
Properties 1
Platform Web / Cloud

This calculator provides an indicative estimate only. Final pricing may vary based on implementation scope, integrations, data migration, training, customization, number of users and AMC/support requirements.

icon FAQs icon

Questions We Hear Before Go-Live

Can't find your answer here? Reach our team directly and we'll respond the same business day.

Ask Us Directly

SmartDesk IHS was designed to fit startup-range hotels as well as star-rated properties, and scales the same way across hotels, resorts, lodges, guest houses, motels and cafeterias.

Yes. It includes a multi-POS restaurant & bar management system with KOT/BOT kitchen order queues, split billing, and code- or name-based billing, alongside the front office modules.

Yes. Housekeeping management, room status updates, and KOT/BOT generation are all available through the Android app, alongside guest complaint and suggestion capture.

Yes. SmartDesk IHS is built to be utilizable for hotel chains, running the same front office, F&B and inventory logic consistently across every property.

The Web App is cloud-hosted and billed as an annual subscription with a lower upfront cost. The Desktop App is installed on-premise with a one-time license fee and an optional annual maintenance contract.

No — it is a starting-point estimate based on your platform, tier and number of rooms. Final pricing is confirmed after a short requirements call covering data migration and training needs.

See SmartDesk IHS running on your property's floor plan

Book a live walkthrough using your own room count and F&B outlets.

Request A Demo